Do you know that feeling when you are craving some take away but there aren’t many options available?
That is exactly how I feel most of the time. Sadly, the part of the city I live in, doesn’t have many options for fun food that deliver to the doorstep. Just the week before last I was pondering over the lack of takeaway options. Funny how the universe works, the next day we had pamphlet at our doorstep introducing a on-demand food delivery company called Box8.
We decided to give it a try. We ended up ordering twice in a span of 15 days. There are both positives and negatives about my experience with Box8 that I would like to share here. I’ll break it down to the 2 times that we ordered.
There are 3 ways of ordering off Box8:
Usually their offers are valid only on app or website orders. The pamphlet that had reached us had an offer for the first time orderer. I decided to order using the app.
Easily found on Play Store, their app is aesthetically pleasing to the eye. And has been well designed as regards the placement of menu items, etc. But it is really slow! To start up the app the first time after downloading, it took a really long time, which was a little annoying. After it finally started up, the sign up process was easy wherein just entered my contact details. The app is definitely user friendly and clean and therefore ordering isn’t a hassle.
We placed the first order during Lent and hence only tried the vegetarian menu then. We ordered the Kadhai Paneer Curry, Bombay Special Snadwich, Tandoori Paneer Wrap and a Spicy Paneer Meal. The curry wasn’t bad. The wrap, tasty. the sandwich, not so much. The bread tasted a little weird to me. The meal box was nice, the rice was well cooked and tasty.
Even during paying for this meal via net banking the app was really slow.
The next time we ordered was post-Lent. This time we tried the Chicken Mughlai Curry, the Shahi Paneer Biryani and the same Paneer curry as last time. Again the rice didn’t disappoint. They use the long grain Basmati rice which really enhances the flavor. Funny thing was both the gravies tasted exactly the same, in spite one being vegetarian and the other non-vegetarian.
The 2nd time we ordered I decided to use the app again, but the I had a problem with the payment wherein the amount got debited but the order didn’t get placed. I then placed the order via phone. Before I could even write them and the payment gateway an email about the incident, I received a mail from them saying that they noticed what happened and that the amount would be credited back into my account. So kudos to that!
- They deliver super fast!
- The food is good enough
- The app is slow and could use some improvements there
Have you’ll tried Box8? What were your experiences? Share your views with us in the comments below!
Until next time, xo